Aged Care

Why work in Aged Care?

SustainHealth Recruitment are driven to deliver an exceptional experience to those most vulnerable in the society. In order to do this, we place our candidates and clients at the centre of everything we do.

$24.8 billion was spent on aged care by the Australia Government in 2021 – 2022 with more than 1.5 million people receiving aged care services in Australia. 2 out of 3 people receiving aged care services access basic support at home.

Australia’s Aged Care Workforce

There are around 456,000 aged care workers in Australia across Residential Aged Care, Home Care, Commonwealth Support Program, National Aboriginal and Torres Strait Islander Flexible Aged Care and Muli-Purpose Services (last updated 13^th December 2024).

What our Aged Care Team can do for you?

Everyone is at the very centre of Aged Care. It is hugely built on the trust a service user places in their carers and their chosen residential setting. Our Aged Care team is driven to support you!

Our Aged Care Core Values

CONSISTENT

We certainly understand the need for providing a consistent panel of staff to ensure the service user builds strong, familiar relationships within their chosen setting of care. We expect the same high standard of care provided by all our panel who have successfully made it through our stringent recruitment process. By choosing SustainHealth as your provider you will gain a minimum standard of qualification and trainings ensuring you gain a skilled member of staff that can immediately contribute to your wider teams delivery of care at a moment’s notice.

APPROACHABLE

For anything you need, you are sure to be met with experience, dedication, and appreciation for choosing us at SustainHealth. With our 24 hour on-call service available for our clients to opt into, you can be rest assured someone is always available to assist you if an urgent short-fall was to strike. Our job is to make your job easier and less stressful.

RELIABLE

Choose us and we will not let you down. We have an experienced compliance department designated to screening, verifying, and delivering the safest, compliant staff who also provide maintenance long term ensuring qualification, training, clearances, etc are always kept up to date and available at all times. We have a designated team available to assist you with sourcing available staff, coordinating and confirming cover for your gaps or last-minute requirements.

HIGH PERFORMING

In everything we do, we look at what is the highest standard, and then we aim higher. This applies to the effort we put into sourcing our staff for you, the standard of CV’s we provide for your open roles, the drive behind the standard of care given to your patients by our staff, and the attitude we, in the SustainHealth office, commit to every morning so that we make your day that bit easier.

The Aged Care Quality Standards

The Strengthened Quality Standards will come into effect from 1st July 2025 in line with the commencement of the new Aged Care Act.

The Aged Care Quality Standards are essential benchmarks that define the quality of care and services expected from aged care providers. These standards are integral to ensuring that the care delivered by providers is safe, effective, and tailored to meet the individual needs and preferences of each person receiving care.

Standard 1. Consumer dignity and choice – reflects important concepts about a person’s sense of self.
Standard 2. Ongoing assessment and planning with consumers – describes what providers need to do to plan care and services for people using aged care.
Standard 3. Personal care and clinical care – applies to all services delivering personal and clinical care as specified in the Quality of Care Principles 2014.
Standard 4. Services and supports for daily living – covers the options for supporting people to live as independently as possible and enjoy life.
Standard 5. Organisation’s service environment – applies to the service environment provided for residential care, respite care and day therapy centres.
Standard 6. Feedback and complaints – requires providers to have an accessible, confidential, prompt and fair system to resolve complaints.
Standard 7. Human resources – requires providers to have a skilled and qualified workforce for delivering safe, high-quality care.
Standard 8. Organisational governance – holds governing bodies responsible for their organisations and delivery of care.

To have a comprehensive understanding of these standards, more detailed information is available through Aged Care Quality and Safety Commission Quality Standards.